Improving Life At Home
Call us toll free 1-866-584-4038


Have a Question? Call Us Toll Free  1-866-584-4038 or Order Online Today!

Home Delivery Medical is committed to providing you or your loved one with exceptional value and customer service. We encourage you to email us with comments or suggestions so we can better serve you.
For answers to commonly asked questions, please see our Frequently Asked Questions. To learn more about Home Delivery Medical, please see our About Us page.

Need Assistance placing an order or have questions?

Need Help? Want to speak with a friendly customer service person, call toll free 866-584-4038.

Business Hours

Customer Service business hours are Monday – Friday, 9:00 AM – 4:30 PM EST.
Our Web site is available 24 hours a day 7 days a week for placing order and inquires.

Have a Question About Medicare?

FREE Medical Supplies thru Medicare Part B. 
Call us today or email us at MedicarePartB to find out what products are covered by Medicare. If you or your loved one are on Medicare, your diabetic supplies may be covered. Call us toll free 1-866-584-4038 or email at MedicarePartB to see if Medicare will cover the cost of your diabetic supplies. For some items, diabetic supplies, wheelchairs, some incontinence supplies, there may be no up-front cost. This means we will bill Medicare on your behalf.   

Customer Service

Send an email to or call toll free 1-866-584-4038 Monday – Friday.
Please include your name and address on all inquiries. The more information you can provide will help us with your inquiry. If you are calling concerning and order, please include the order number.

Please include your name and address on all inquiries. If you are emailing concerning an order, please include the order number. Please do not email credit card numbers or sensitive information as email is not part of our site’s secure ordering system.

If you are looking for a product or size you can’t find? Or, if you have suggestions that will improve our site or your shopping experience, please let us know.  


Please print the Fax Form, complete the the form and fax to Customer Service.

For Orders By Mail

For all mail orders, we accept U. S. Postal Money Orders or personal check (no 3rd party checks accepted). To order by mail, please complete the Order Form and mail to:

Home Delivery Medical
1089 Park West Blvd.
Greenville, SC 29611-6124

Customer Order Pick-up

If you would like to enter your order and pick-up the order at Home Delivery Medical, be sure to select "Pick-Up by Customer" instead of UPS Ground and we will have the order ready for you.

We are located in Greenville, SC at the following address:

Home Delivery Medical
1089 Park West Blvd.
Greenville, SC 29611-6124